API ReferenceSupport Intake
Start one managed Run for a support event
Authorization
bearerAuth AuthorizationBearer <token>
Send a SimpleServe API key as Authorization: Bearer <key>.
In: header
Path Parameters
source_id*string
Match
^src_[A-Za-z0-9]+$Request Body
application/json
TypeScript Definitions
Use the request body type in TypeScript.
Response Body
application/json
application/json
application/json
application/json
application/json
curl -X POST "https://example.com/v1/support-intake/sources/string/events" \ -H "Content-Type: application/json" \ -d '{ "source_event_id": "string", "source_thread_id": "string", "source_timestamp": "2019-08-24T14:15:22Z", "source_links": [ "string" ], "message": "string" }'{ "id": "string", "source_id": "string", "source_event_id": "string", "source_thread_id": "string", "outcome": "created", "decision_reason": "string", "ticket_id": "string", "ticket_url": "string", "source_links": [ "string" ], "run_id": "string", "session_id": "string", "run_status": "string", "usage": { "rate_card_id": "string", "meters": [ { "id": "string", "quantity": 0, "cost_usd": 0 } ] }, "cost_usd": 0, "repeated": false, "latest_processed_source_timestamp": "2019-08-24T14:15:22Z"}